Welcome to nthellworld.co.uk - for information, help and advice that Virgin Media's technical support or customer services forgot to give you about their telephony, internet and TV services. Virgin Media are the company formally known as ntl:Telewest (and just ntl before that) .

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  Latest Cable Forum Articles

Ofcom rules Virgin Media must increase compensation for poor service

Virgin Media and other Telecom companies that offer Broadband and landline services, their customers are to get money back from their providers when things go wrong, without having to claim it. Following Ofcom’s intervention, BT, Sky, TalkTalk, Virgin Media and Zen Internet – who together serve around 90% of landline and broadband customers in the UK – have agreed to introduce automatic compensation.]]>

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Virgin Media to raise their prices again

Hot off the tail of a recent BBC Watchdog Investigation, in to Slow Broadband speeds, Virgin Media is to raise their prices again, raising customer concerns regarding value for money. New customers will be hit with the new pricing structure straight away, existing customers will see prices rise from 1st November 2017.]]>

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Virgin Media to feature on BBC Watchdog Tonight

Virgin Media is to feature on BBC Watchdog tonight. The long running, consumer complaints TV series has investigated Virgin Media’s Broadband Speeds and it’s findings conclude that in some cases, too many customers were receiving just 3% of the advertised speeds. ]]>

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Virgin Media Urge Broadband Customers with Super Hub 2 to Change Default Password

Virgin Media said the risk to customers with a Super Hub 2 router was “small”, but have advised around 800,000 customers to change both their network and router passwords if they were still set as the default shown on the attached sticker on the underneath part of the device.]]>

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Remember ntl? Bad Service Rears It's Ugly Head at Virgin Media

Remember the days of ntl? Or nthell as it was known as. It has been just over 11 years when ntl:Telewest re-branded to Virgin Media. ntl’s reputation was so bad, that no matter what new incentives the company tried to adopt, to improve it’s image, they failed, it just could not shake off it’s tarnished image.]]>

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Virgin Media wins High Court patent battle

A High Court judge has thrown out patent proceedings brought against Virgin Media over some of the features of its TiVo set top box.]]>

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Virgin Media in no hurry to adopt 4K "Ultra-HD"

Virgin Media is in no hurry to make ultra-high-definition TV available on its network, according to owner Liberty Global.]]>

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TiVo is the most widely used set top box among European cable networks

There are now 2.5 million TiVo boxes in homes across Europe, according to figures released by major Cablecos including Virgin Media.]]>

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No UK comeback for Blockbuster

Crash Entertainment will not be opening Blockbuster stores on any UK High Streets, Virgin Media will not be hosting any Blockbuster-branded video-on-demand services on its network and Dish Networks, which owns the Blockbuster brand, has not entered into any licensing agreements.]]>

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Blockbuster back from the dead

Blockbuster-branded content is set to appear on Virgin Media TiVo boxes in the UK after a deal with internet radio operator Crash Entertainment.]]>

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